Return & Refund Policy

Last updated: July 28, 2026

At BadshahMart, we want you to have a satisfactory shopping experience. Please review the following policy before placing an order.

Return Eligibility

A return may be accepted for eligible products if the product is:

• Damaged during delivery

• Defective

• Incorrectly delivered

• Missing an item or part

The product must generally be unused and in its original condition, packaging, and accessories, unless the issue itself prevents the product from being used or packaged normally.

Reporting a Problem

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide:

• Your order number

• Your name

• A description of the issue

• Clear photographs or video of the product and packaging, where applicable

We may review the information provided before approving a return or replacement.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene considerations, customization, or other applicable restrictions.

The return eligibility of a product may also be mentioned on the product page.

Return Process

If your return request is approved, we will provide instructions regarding the return process.

Do not send products back without receiving return instructions from our support team.

Refunds

If a refund is approved, the refund amount will be processed according to the applicable payment method and our refund process.

For prepaid orders, approved refunds may be issued to the original payment method where applicable.

For Cash on Delivery orders, additional information may be required to process an approved refund.

Refund processing and bank/payment provider processing times may vary.

Replacement

Where applicable, we may offer a replacement instead of a refund for eligible damaged, defective, or incorrect products.

Replacement availability depends on product availability.

Cancellation

Order cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed or shipped, cancellation may not be possible. In such cases, the customer may need to follow the applicable return process.

Contact Us

To request a return, replacement, refund, or cancellation, contact us at:

Email: [YOUR SUPPORT EMAIL]

Please include your order number and relevant details.

BadshahMart